FAQ
Frequently asked questions
Is the motel open year-round?
Yes. Motel du Lac Simon welcomes guests in every season, from beach days in summer to snowmobiling in winter.
How do I book?
Bookings are made online through our partner Passion Chalets, which shows real-time availability and rates. You can also call us.
Are the rates shown final?
No, they are starting rates. The exact price depends on your dates and is shown when you book.
What are check-in and check-out times?
Check-in from 4 p.m., check-out by 11 a.m.
Is there a minimum age to book?
Yes, the person booking must be at least 21. Photo ID is required when booking and at check-in.
Is a security deposit required?
Yes. The security deposit is $250 for a Classic Room, $500 for a Comfort Suite and $750 for the Signature Apartment, under the booking platform’s terms.
Are pets allowed?
Pets are welcome in some accommodations for a fee. Details are shown when you book.
Is Wi-Fi available?
Yes, Wi-Fi is available.
When will the spa open?
The hot tubs and sauna are under construction. Follow us on Instagram and Facebook for the opening date.
Another question? Contact